Shipping policy

Shipping Policy

Last updated: March 1, 2026

At Island Snax, we proudly ship authentic Jamaican products worldwide using DHL Express for fast and reliable delivery.

All orders are processed within 1–3 business days (excluding weekends and holidays).

During high-demand periods, processing times may be slightly extended.

You will receive a confirmation email with tracking information once your order has shipped.

We ship all international orders via:

DHL Express Worldwide

DHL Express is a premium courier service offering fast, secure, and trackable delivery.

Delivery times vary by destination but typically range from:

Please note: These are estimated transit times and are not guaranteed.

International orders may be subject to:

These charges are determined by your country’s customs authority and are the responsibility of the customer.

Island Snax is not responsible for customs delays or additional charges imposed by your local government.

Once your order ships, you will receive a DHL tracking number via email.

You can track your shipment directly through the DHL website.

Customers are responsible for providing accurate shipping information at checkout.

Island Snax is not responsible for:

If a package is returned to us due to incorrect information or failed delivery, reshipping fees will apply.

While we work with a premium courier, delivery times may occasionally be affected by:

We appreciate your patience in such cases.

If you have any questions regarding your shipment, please contact:

Email: islandsnax@outlook.com
Phone: 647-917-7629

We’re happy to assist.